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Boston Chamber
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          Limited Series
          Transportation First | State of the Airport

          The Transportation First Series offers a platform to discuss the challenges faced by our region, with the input of experts and changemakers.

          06/12/2025

          2:45pm - 4:30pm

          Hybrid | Greater Boston Chamber of Commerce

          arrow-go
          Read More
        • ...
          Public Policy
          2025 Government Affairs Forum | Senator Edward J. Markey

          Hear from Senator Edward J. Markey, a consumer champion and leader on energy, environmental protection, and telecommunications policy.

          06/16/2025

          9:45am - 11:00am

          Boston Marriott Long Wharf

          arrow-go
          Read More
        • ...
          Women's Network
          A Fireside Chat with Dr. Melissa Gilliam, Boston University

          This Women's Network event will offer an insightful conversation with Dr. Melissa Gilliam, the 11th President of Boston University and both the first woman and the first Black woman to lead the institution since its founding in 1869.

          06/18/2025

          11:30am - 1:00pm

          Fairmont Copley Plaza

          arrow-go
          Read More
  • Learning & Development
        • Learning & Development

          • Overview
          • Call for Nominations
          • Insights
        • Transformational DEI Certificate

          This program is in redevelopment. Click this page for DEI resources.

          Read More
          Women’s Leadership Program

          Our Women’s Leadership Program enables you to take your leadership to the next level by arming you with the most in-demand leadership toolkit.

          Read More
          Boston’s Future Leaders

          Our Boston’s Future Leaders (BFL) program provides emerging leaders with a socially conscious and civically engaged leadership toolkit, as well as the opportunity to apply their knowledge through experiential assignments.

          Read More
          Authentic Professionalism for Early Career Professionals

          Join us on June 12 for a highly interactive virtual workshop with Strategic Career & Leadership Coach Carole-Ann Penney.

          Read More
  • Economic Inclusion
        • Economic Inclusion

          • Overview
          • Pacesetters
          • Resources
        • ...
          Economic Inclusion
          City Awake

          City Awake empowers young professionals in a variety of ways that encourages these rising leaders to stay invested in the region’s future success.

          arrow-go
          Read More
        • ...
          Economic Inclusion
          Pacesetters

          We are developing an ecosystem of corporations and partners with the influence and buying power to transform economic inclusion for minority business enterprises (MBEs).

          arrow-go
          Read More
        • ...
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          Read More
          BIMA

          BIMA (the Boston Interactive Media Association) serves a vibrant community of like-minded professionals from agencies, brands, publishers, and ad-tech companies with business interests in the New England market.

          Read More
          Women’s Network

          For over 30 years, the Chamber’s Women’s Network has connected female professionals of all background and career levels. Today, our Women’s Network is the largest in New England, strengthening the professional networks of women each year.

          Read More
          Massachusetts Apprentice Network

          The Massachusetts Apprentice Network convenes employers, training providers, and talent sources interested in developing and implementing apprenticeship programs in occupations across industries and statewide in fields such as tech, advanced manufacturing, healthcare, financial services, and more.

          Read More
          Pacesetters

          We are developing an ecosystem of corporations and partners with the influence and buying power to transform economic inclusion for minority business enterprises (MBEs).

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Members point to fare products, masks as key to getting commuters back on the T

September 20, 2021

September 20, 2021

Download the letter to Secretary Tesler and General Manager Poftak.

The Chamber submitted a letter to Secretary Tesler and General Manager Poftak to convey two concerns raised by our members as they prepare for the return to physical offices. At a recent meeting of the Chamber’s Transportation & Infrastructure Leadership Council, members cited the lack of fare products and mask enforcement as hurdles to their employees riding public transit when they return to the office.

Member companies point out the current fare pass options are limited and employees do not believe they will meet their needs in a hybrid world. In a recent survey, 84 percent of the Chamber’s Board of Directors indicated their organization will return to the office less than five days per week. However, the MBTA primarily offers weekly and monthly passes that are designed for daily commuters. The future of work – which has already arrived for some – is rooted in flexibility. Riders should have options to purchase different fare products, such as bundles of discounted trips to be used at the rider’s discretion or passes limited to mid-week (Tuesday, Wednesday, and Thursday) rides.

Flexible passes are already successful on the commuter rail, including the $10 weekend pass and five-day flex pass. The MBTA was wise to extend the five-day flex pass pilot until March 2022 and we urge it to be renewed. The MBTA should go further and broaden the appeal of flexible products by making them available through the Perq program which enables employees to purchase taxes on a pre-tax basis and to apply any employer subsidies.

Importantly, commuters on bus, heavy rail, light rail, and ferry services deserve similar options to the commuter rail. AFC 2.0, which is designed to allow flexible MBTA fares, is three years behind schedule and $200 million over budget. As a result, the MBTA is unable to deliver riders the fare options they deserve. This is not an acceptable reason to limit customer’s option and the MBTA should explore alternatives to provide flexible passes on its core system until AFC 2.0 is delivered.

Absent flexible passes that allow savings for riders, many workers will choose to commute by car on the days they go into the office. This trend is already underway, with traffic at pre-pandemic levels despite some major employers operating in hybrid models or remotely. High parking costs at MBTA stations, which are based on pre-pandemic demand and have not been reassessed, risks exacerbating the shifts away from public transit.

In addition to fares, Chamber members conveyed that some employees fear returning to the MBTA because of inconsistent compliance with the federal mask mandate on public transportation. We urge the MBTA to do more to educate the public about masking requirements and consider stronger enforcement of the federal mask mandate.

Download the Letter

Download

Carolyn Ryan

Senior Vice President, Policy & Research

[email protected]
617-557-7310

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Boston, MA 02110
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