Skip to content
  • About Us
  • News & Insights
  • Member Directory
  • Job Board
  • Sign In
  • Join
Home > Policy Insights > Chamber Urges MBTA to Delay Service Cut Decision
Boston Chamber
  • Become a Member
        • Become a Member

          • Overview
          • Membership Benefits
          • Membership Levels
          • Member Stories
          • Request a Meeting
          • Join Today
        • ...
          About Us
          Get to Know the Chamber

          Discover our mission, values, and leadership.

          arrow-go
          Read More
        • ...
          Member Benefits
          Grow Your Business

          Explore benefits that power your success.

          arrow-go
          Read More
        • ...
          Membership Directory
          Not sure if you’re a member?

          Browse our network of businesses.

          arrow-go
          Read More
  • Events & Networking
        • Events & Networking

          • Overview
          • Upcoming Events
          • Limited Series
          • Chamber Awards
          • Foundation Initiatives
        • WHAT’S NEXT

          ...
          Upcoming Events
          Engage & Learn

          Explore opportunities to connect and grow.

          arrow-go
          Read More
        • FEATURED EVENT

          ...
          Series
          2025 Government Affairs Forum | State Treasurer Deborah B. Goldberg

          Don’t miss our upcoming Government Affairs Forum with Massachusetts State Treasurer Deborah B. Goldberg.

          12/09/2025

          9:45am - 11:00am

          Greater Boston Chamber of Commerce

          arrow-go
          Read More
        • EXPLORE OUR PROGRAMMING:

          • Annual & Premier Events
          • Economic Inclusion
          • Small Business & Entrepreneurship
          • Digital Media & Marketing
          • Public Policy
          • Professional Development
          • Women’s Network
          • Workforce Development
          • Young Professionals Network
          • VIEW ALL PROGRAMMING
  • Member Engagement
        • Member Engagement

          • Member Resources
          • Member Deals
          • Sponsorship Opportunities
          • Small Business Benefits
          • Connect with your Member Services Rep
          • Member Spotlights
          • Sign In
        • ...
          Maximize Your Membership
          Unlock Value

          Take advantage of exclusive perks and programs for members.

          arrow-go
          Read More
        • ...
          Membership Directory
          Discover fellow Chamber members.

          Browse our directory to find and connect with member community.

          arrow-go
          Read More
        • ...
          Upcoming Events
          Stay Involved

          Join experiences that build relationships and spark ideas.

          arrow-go
          Read More
  • Talent & Workforce
        • Talent & Workforce

          • Professional Development
          • Workforce Development
          • Open Programs
          • DEI Resource Hub
          • Insights
        • WORKFORCE DEVELOPMENT (FOUNDATION) PROFESSIONAL DEVELOPMENT
          City Awake

          City Awake empowers young professionals in a variety of ways that encourages these rising leaders to stay invested in the region’s future success.

          Read More
          Boston’s Future Leaders

          Our Boston’s Future Leaders (BFL) program provides emerging leaders with a socially conscious and civically engaged leadership toolkit, as well as the opportunity to apply their knowledge through experiential assignments.

          Read More
          Massachusetts Apprentice Network

          The Massachusetts Apprentice Network convenes employers, training providers, and talent sources interested in developing and implementing apprenticeship programs in occupations across industries and statewide in fields such as tech, advanced manufacturing, healthcare, financial services, and more.

          Read More
          Strategic Communication for Better Collaboration

          Level up your leadership and communication in this Boston Chamber workshop for professionals—gain essential skills in team alignment.

          Read More
          Partnership with Boston Public Schools 

          The Chamber Foundation invites the business community to engage with Boston Public Schools leaders and their students to help build the future workforce.

          Read More
  • Policy & Impact
        • Policy & Impact

          • Overview
          • Leadership Councils
          • Amicus Advisory Board
          • Government Affairs Forum
          • Eds & Meds Report
        • GET INVOLVED IN OUR POLICY FOCUS AREAS

          Business Climate
          Read More
          Climate & Energy
          Read More
          Health Care
          Read More
          Housing & Development
          Read More
          Talent
          Read More
          Transportation
          Read More
  • Foundation
        • Foundation

          • About
          • Board of Directors
          • Our Funders
          • Upcoming Events
          • Donate
        • ...
          Our Mission
          Expanding Opportunity

          Learn how we advance talent and small business growth.

          arrow-go
          Read More
        • ...
          Foundation Initiatives
          Programming That Empowers

          Explore our key priorities and strategic efforts.

          arrow-go
          Read More
        • ...
          Upcoming Events
          Get Involved

          Join us at our next Foundation event.

          arrow-go
          Read More
  • Join
Bostonchamber
Boston Chamber
  • Become a Member
        • Become a Member

          • Overview
          • Membership Benefits
          • Membership Levels
          • Member Stories
          • Request a Meeting
          • Join Today
        • ...
          About Us
          Get to Know the Chamber

          Discover our mission, values, and leadership.

          arrow-go
          Read More
        • ...
          Member Benefits
          Grow Your Business

          Explore benefits that power your success.

          arrow-go
          Read More
        • ...
          Membership Directory
          Not sure if you’re a member?

          Browse our network of businesses.

          arrow-go
          Read More
  • Events & Networking
        • Events & Networking

          • Overview
          • Upcoming Events
          • Limited Series
          • Chamber Awards
          • Foundation Initiatives
        • WHAT’S NEXT

          ...
          Upcoming Events
          Engage & Learn

          Explore opportunities to connect and grow.

          arrow-go
          Read More
        • FEATURED EVENT

          ...
          Series
          2025 Government Affairs Forum | State Treasurer Deborah B. Goldberg

          Don’t miss our upcoming Government Affairs Forum with Massachusetts State Treasurer Deborah B. Goldberg.

          12/09/2025

          9:45am - 11:00am

          Greater Boston Chamber of Commerce

          arrow-go
          Read More
        • EXPLORE OUR PROGRAMMING:

          • Annual & Premier Events
          • Economic Inclusion
          • Small Business & Entrepreneurship
          • Digital Media & Marketing
          • Public Policy
          • Professional Development
          • Women’s Network
          • Workforce Development
          • Young Professionals Network
          • VIEW ALL PROGRAMMING
  • Member Engagement
        • Member Engagement

          • Member Resources
          • Member Deals
          • Sponsorship Opportunities
          • Small Business Benefits
          • Connect with your Member Services Rep
          • Member Spotlights
          • Sign In
        • ...
          Maximize Your Membership
          Unlock Value

          Take advantage of exclusive perks and programs for members.

          arrow-go
          Read More
        • ...
          Membership Directory
          Discover fellow Chamber members.

          Browse our directory to find and connect with member community.

          arrow-go
          Read More
        • ...
          Upcoming Events
          Stay Involved

          Join experiences that build relationships and spark ideas.

          arrow-go
          Read More
  • Talent & Workforce
        • Talent & Workforce

          • Professional Development
          • Workforce Development
          • Open Programs
          • DEI Resource Hub
          • Insights
        • WORKFORCE DEVELOPMENT (FOUNDATION) PROFESSIONAL DEVELOPMENT
          City Awake

          City Awake empowers young professionals in a variety of ways that encourages these rising leaders to stay invested in the region’s future success.

          Read More
          Boston’s Future Leaders

          Our Boston’s Future Leaders (BFL) program provides emerging leaders with a socially conscious and civically engaged leadership toolkit, as well as the opportunity to apply their knowledge through experiential assignments.

          Read More
          Massachusetts Apprentice Network

          The Massachusetts Apprentice Network convenes employers, training providers, and talent sources interested in developing and implementing apprenticeship programs in occupations across industries and statewide in fields such as tech, advanced manufacturing, healthcare, financial services, and more.

          Read More
          Strategic Communication for Better Collaboration

          Level up your leadership and communication in this Boston Chamber workshop for professionals—gain essential skills in team alignment.

          Read More
          Partnership with Boston Public Schools 

          The Chamber Foundation invites the business community to engage with Boston Public Schools leaders and their students to help build the future workforce.

          Read More
  • Policy & Impact
        • Policy & Impact

          • Overview
          • Leadership Councils
          • Amicus Advisory Board
          • Government Affairs Forum
          • Eds & Meds Report
        • GET INVOLVED IN OUR POLICY FOCUS AREAS

          Business Climate
          Read More
          Climate & Energy
          Read More
          Health Care
          Read More
          Housing & Development
          Read More
          Talent
          Read More
          Transportation
          Read More
  • Foundation
        • Foundation

          • About
          • Board of Directors
          • Our Funders
          • Upcoming Events
          • Donate
        • ...
          Our Mission
          Expanding Opportunity

          Learn how we advance talent and small business growth.

          arrow-go
          Read More
        • ...
          Foundation Initiatives
          Programming That Empowers

          Explore our key priorities and strategic efforts.

          arrow-go
          Read More
        • ...
          Upcoming Events
          Get Involved

          Join us at our next Foundation event.

          arrow-go
          Read More
  • Join
  • About Us
  • News & Insights
  • Member Directory
  • Job Board
  • Sign In
  • Join

Chamber Urges MBTA to Delay Service Cut Decision

December 4, 2020

On December 4, 2020 the Chamber submitted testimony urging the Fiscal and Management Control Board to delay the decision to reduce MBTA services as part of the Forging Ahead initiative.

We urge the Fiscal and Management Control Board to delay any decision on significant service reductions until there is a better understanding of both the MBTA’s and state’s fiscal 2022 budget, more clarity on potential federal assistance, and more certainty regarding the pace of the return to the workplace.  

First, the Chamber appreciates the enormous challenges that MBTA employees at all levels have managed this year, in particular their work to keep the system operating and passengers safe. We acknowledge that significant ridership drops exacerbated the MBTA’s financial challenges, and the agency must create plans to adapt to changing demand. The framework for service changes rightly considers equity and transit dependency and we understand some service adjustments are necessary.  

However, public transportation is an essential aspect of any thriving city and with funding made available in the CARES Act, the MBTA does not face a budget gap in fiscal 2021. As we navigate our way out of this pandemic and turn our focus to an economic recovery, a strong public transportation system will ensure that we do not encourage the use of single occupancy vehicles and a return to gridlocked streets.  

Given that the MBTA does not face an immediate budget gap, service change decisions should be moderated as much as possible and consider the impacts post-COVID and the time it will take to restore service. For example, the proposed limited stop eliminations and increased commuter rail headways are reasonable changes.  

If additional service cuts are needed to balance the MBTA’s fiscal 2022 budget, they should be assessed by the Legislature along with all competing state priorities. The state needs to have a holistic fiscal 2022 state budget discussion that considers the balance between service reductions, increased borrowing, and additional revenues. Strikingly, we are halfway through fiscal 2021 with virtually no major reductions in state general fund spending compared to fiscal 2020. It is important that the FMCB not prematurely send a message that public transportation is among the lowest priorities for the state next year without engaging in a discussion with the Legislature. While there is decreased demand right now, the state needs to begin a strong economic recovery in 2021 and robust public transit will be a necessary part of that.  

Given the importance of public transportation to the region, the Chamber continues to support additional state revenue for the MBTA, including temporarily increasing transfers from the general fund to sustain operations during and immediately after the pandemic. We support raising fees for rides with transportation network companies (TNCs) and directing these funds to transit authorities across the state. We also support an increase in the gas tax, which has risen only 14% since 1991 despite increases in MBTA fares of over 200%.  

A clearer picture of potential federal funding is also important because it may reduce the need for service changes. The Chamber and many other business groups continue to advocate for another federal COVID-19 relief package that includes assistance for transportation authorities. This funding would allow the MBTA to preserve service and continue to invest in much needed capital projects. With the stimulus conversations ongoing in Washington D.C., the FMCB should delay its decision until there is more clarity.  

The MBTA’s service levels must be ready to adapt to demand for service, not drive the demand. A prolonged period of reduced service – especially if it lags the return to work and more – risks permanent losses for MBTA ridership as riders shift to single occupancy vehicles. A recent study from the City of Boston showed that an increased number of workers anticipate driving into work more frequently. We already see evidence of this trend: Massachusetts’s average weekday vehicles miles traveled in September are down only 20% from pre-pandemic levels while MBTA trips are down over 70%. This should raise red flags given the severe congestion that plagued the region prior to COVID. While there may be more employees working remotely in the future compared to pre-COVID, its unlikely to stay at current levels.  

We understand that the Forging Ahead options and this review process were developed amidst tremendous scientific uncertainty, most notably regarding the efficacy and timing of a vaccine. We now know that before the end of the year, the federal government is likely to authorize at least one COVID-19 vaccine. Depending on the distribution pace, this will result in earlier demand for services as people return to the workplace, socialize, and participate in other everyday activities that were paused or postponed during the pandemic. As a result, Economic Scenario #3 – which is being used for budget forecasting and represents the worst-case scenario for the return of riders – will likely prove to be too conservative. If the FMCB must choose, you should consider using Economic Scenario #2 in order to avoid service cuts that are not necessary to balance the fiscal 2022 budget, especially given the projected surplus embedded within Scenario #3 planning.  

As the MBTA moves forward with service planning, it should maintain communication with the region’s largest employers, particularly health care institutions, to ensure cuts and restoration of service align with employers’ return to workplace plans. The Authority’s planning efforts must respond to the decisions of residents and employers, not create a dynamic in which demand is influenced by a lack of supply. 

We urge the FMCB to delay the vote on the Forging Ahead initiative currently scheduled for December 14, 2020 as long as possible until there is more certainty around vaccine distribution, expected employer and commuter behavior, as well as the availability of federal and state funding to minimize service impacts. If, however, a decision is needed now, Scenario #2 is the most appropriate choice.

Carolyn Ryan

Senior Vice President, Policy & Research

[email protected]
617-557-7310

Footer Logo Foundation Logo

Together, we create a powerful ecosystem that drives
business success, strengthens communities, and enhances
Massachusetts’ long-term competitiveness.

265 Franklin Street
Suite 1701
Boston, MA 02110
Get Directions
Contact us
  • Become a Member
  • Events & Networking
  • Member Engagement
  • Talent & Workforce
  • Policy & Impact
  • Foundation
  • Join
  • About Us
  • News & Insights
  • Member Directory
  • Job Board
  • Sign In
  • Privacy Policy
  • Terms & Conditions

© 2025 Greater Boston Chamber of Commerce. All Rights Reserved.

Popular Resources

  • Small Business  
  • News & Insights  
  • Member Resources  
  • Small Business  
Close