On Wednesday, August 3rd, the MBTA announced that the Orange Line will be shut down for 30 days. The Orange Line services over 100,000 people – students, schools, hospitals, office workers, and more – and stretches from Malden to Jamaica Plain. The shutdown of the entire line will begin August 19 and service will resume on September 19. In light of this unprecedented decision, the Chamber will provide ongoing updates and resources for employers and employees, including alternate travel options and recommendations.

James E. Rooney, President & CEO, Greater Boston Chamber of Commerce issued the following statement in response to the August 3rd announcement:

“The T’s decision to shut down an entire transit line that services more than 100,000 workers, families, and students to perform long deferred maintenance is clearly a drastic and unprecedented but necessary decision considering recent events. The T is underperforming in both service reliability and customer confidence in system safety. The short notice to commuters and employers is unfortunate and unfair – and demands an intensive and comprehensive alternative transportation plan coupled with a massive effort on communications, customer service, and employer coordination. The T must be committed to delivering a well-constructed, strategic service plan and clearly defining the work to be accomplished and the benefits to commuters of accepting this inconvenience. The T still needs to have a reckoning to hold themselves accountable and answer the questions of how we got here and how we avoid future service interruptions, planned and unplanned.”

Continued Advocacy

To help the Chamber continue to advocate for the business community, contact the Chamber’s Policy Team with questions, issues, and comments about the T’s performance before and during the Orange Line shutdown.

During this 30-day shutdown that will begin work at 9 p.m. on Friday, August 19, a number of service alternatives will be available. Regular Orange Line service is scheduled to resume on Monday, September 19. 

Orange Line Service Alternatives

  • Commuter Rail

    The Commuter Rail may be the best option for many Orange Line riders. During this shutdown, riders can show their CharlieCard or CharlieTicket to conductors to ride the Commuter Rail in Zones 1A, 1 and 2. All Commuter Rail stops along the Orange Line are accessible, and the Commuter Rail connects to the Red Line at South Station. Riders should review the latest Commuter Rail schedule changes as a result of adding these stops, which will be available soon.

    Providence Line trains will make additional stops at Forest Hills:


    • On weekdays, 24 Providence Line trains will stop at Forest Hills

    • On weekends, 10 Providence Line trains will stop at Forest Hills


    Haverhill Line trains will make additional stops at Oak Grove.


    For service on the south side of the Orange Line and to Downtown, riders can take the Needham Line, which stops at:

    • Forest Hills

    • Ruggles

    • Back Bay

    • South Station (with a connection to the Red Line)


    For service on the north side of the Orange Line, riders can take the Haverhill Line, which stops at:

    • Oak Grove

    • Malden Center

    • North Station
  • Shuttle Buses

    Orange Line train service will be replaced with free, accessible shuttle buses:


    • Between Oak Grove and North Station

    • Between Back Bay and Forest Hills stations (with the exception of Massachusetts Avenue station).

  • Green Line

    Riders are encouraged to use Green Line service in the downtown Boston area at Government Center, Park Street, Boylston, Arlington, and Copley stations. From August 22 through September 18, shuttles will replace Green Line trains between Government Center and Union Square.

  • Accessibility

    Free, accessible shuttle buses will operate between Oak Grove and North Station, and between Back Bay and Forest Hills (with the exception of Massachusetts Avenue Station).

    All Commuter Rail stops along the Orange Line are accessible. Riders will be able to show their CharlieCard to conductors for Commuter Rail travel in Zone 1A, Zone 1, and Zone 2.

  • Parking

    The MBTA will continue to charge for parking at MBTA lots and facilities at Orange Line stations and will communicate lost-parking impacts related to staged shuttle buses in advance if necessary.

  • Flexibility, if possible

    The majority of the Commonwealth’s workforce does not have the option to work from home, but for workplaces that have flexibility, employers should consider adding flexibility during the Orange Line shutdown.

Chamber Members Operating Buses & Charters

  • Ally Charter Bus

    Ally Charter Bus is a trusted charter bus rental service that specializes in providing fast, efficient transportation solutions with a network of over 1000+ buses.

    Learn More
  • National Charter Bus

    National Charter Bus is one of the most trusted and sought-after motorcoach reservation services in the industry.

    Learn More
  • Academy

    Academy has multiple charter bus types available and a fleet of more than 1,100 buses for customers throughout Greater Boston.

    Learn More
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Looking for more resources?

Explore the MBTA Orange Line Resources page.

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MBTA Press Release

Read the MBTA’s announcement on the Orange Line revitalization work.

Read Now

MBTA Contact

Adam Kamoune  

akamoune@MBTA.com 

Legislative and External Affairs Specialist, MBTA Executive Office