This virtual event gives small business owners the chance to hear directly from procurement officers about opportunities to work with them.
05/29/2025
12:00pm - 1:00pm
Virtual
Join us for an exclusive networking event at the Museum of Fine Arts and enjoy self-guided tours of John Wilson and Van Gogh, showcasing the deep bond of family, friendship, and community.
06/05/2025
5:30pm - 8:30pm
Museum of Fine Arts
The Transportation First Series offers a platform to discuss the challenges faced by our region, with the input of experts and changemakers.
06/12/2025
2:45pm - 4:30pm
Hybrid | Greater Boston Chamber of Commerce
This program is in redevelopment. Click this page for DEI resources.
Our Women’s Leadership Program enables you to take your leadership to the next level by arming you with the most in-demand leadership toolkit.
Our Boston’s Future Leaders (BFL) program provides emerging leaders with a socially conscious and civically engaged leadership toolkit, as well as the opportunity to apply their knowledge through experiential assignments.
Join us on June 12 for a highly interactive virtual workshop with Strategic Career & Leadership Coach Carole-Ann Penney.
City Awake empowers young professionals in a variety of ways that encourages these rising leaders to stay invested in the region’s future success.
We are developing an ecosystem of corporations and partners with the influence and buying power to transform economic inclusion for minority business enterprises (MBEs).
Small businesses are the backbone of the Boston economy. Learn more about the resources available through the Chamber.
BIMA (the Boston Interactive Media Association) serves a vibrant community of like-minded professionals from agencies, brands, publishers, and ad-tech companies with business interests in the New England market.
For over 30 years, the Chamber’s Women’s Network has connected female professionals of all background and career levels. Today, our Women’s Network is the largest in New England, strengthening the professional networks of women each year.
The Massachusetts Apprentice Network convenes employers, training providers, and talent sources interested in developing and implementing apprenticeship programs in occupations across industries and statewide in fields such as tech, advanced manufacturing, healthcare, financial services, and more.
Explore our mission and values to better understand how we are leading the business community forward.
Our member directory is your resource to discover, connect, and engage with Boston’s businesses from every industry and sector.
Quality Interactions is a multi-pronged platform providing online cultural competency training for healthcare organizations to improve patient safety and health outcomes.
What is the mission of Quality Interactions?
Healthcare disparities are a well-documented and costly reality, accounting for 30% of direct medical expenditures. Hospitals and health plans are changing their policies and reimbursement practices to address racial and ethnic differences in health outcomes. Studies show improved communications between patients and health providers reduces costs by 5%.
What is the story of your company?
QI’s portfolio of over twenty five eLearning courses prepare health-care professionals to anticipate and navigate common cross-cultural issues that contribute to healthcare disparities. QI eLearning is a scalable, economical training model that is supported by assessment tools, consultations, leadership training, and an online resource site. Our products are based on the renowned research of our three co-founders and utilize actual patient cases that apply concepts to on-the-job scenarios.
How did the company get started?
Company co-founders Dr. Joseph Betancourt, Dr. Alexander Green, and Dr. J. Emilio Carrillo are internationally recognized experts in the field of health disparities. Together, they combined their knowledge to our content development process. Their research and evidence based products offer our users an interactive and engaging learning experience.
What have been your major successes?
We are proud of our client roster which includes hospitals, health plans, pharmaceutical companies, and medical schools across the country.
What are some challenges you have faced as you grew your business?
All businesses have challenges, we are no different. Our goal is to expand and meet the evolving cultural competency requirements for pharmaceutical companies, retail pharmacies, and others within the healthcare industry.
What are your goals for Quality Interactions over the next five years?
We hope to grow our revenue by ten times within five years.
How do you plan on making a difference in the region?
Despite medical advances, costly health disparities continue to persist in the form of higher hospital re-admissions and medical errors. We aim to offer our training to more healthcare professionals in our region in order to improve patient experience, health outcomes, and reduce risks.
Why are you interested in the Pacesetters program?
This innovative program can extend the reach of our business development team. As part of the Pacesetters program we are able to build valuable new connections with companies who are seeking our products and services.
Have you done work with any of the Pacesetters?
I attended a special Pacesetter event featuring supplier diversity executives from companies within the Greater Boston area.
Our Pacesetters Initiative is a partnership of large and mid-sized Greater Boston Chamber member organizations who have committed to increase the number of contracts and dollars spent with local minority-owned businesses.
You can learn more about our Pacesetters Initiative here.
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