Come hear from Governor Maura Healey as she addresses Chamber members as the 73rd Governor of the Commonwealth.
9:45am - 11:00am
The Westin Copley
Hear from a panel of professionals on how apprenticeship programs are creating a more robust and diverse talent pipeline.
3:00pm - 5:00pm
Another Age Productions
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4:30pm - 8:00pm
Boston Convention and Exhibition Center
Expand your DEI professional development with a virtual workshop focused specifically on LGBTQIA+ identities and inclusion.
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Our Women’s Leadership Program enables you to take your leadership to the next level by arming you with the most in-demand leadership toolkit.
Our Boston’s Future Leaders (BFL) program provides emerging leaders with a socially conscious and civically engaged leadership toolkit, as well as the opportunity to apply their knowledge through experiential assignments.
City Awake empowers young professionals in a variety of ways that encourages these rising leaders to stay invested in the region’s future success.
We are developing an ecosystem of corporations and partners with the influence and buying power to transform economic inclusion for minority business enterprises (MBEs).
The Fierce Urgency of Now Festival brings Boston’s diverse young professionals together with business leaders, organizations and their peers to build connection, advance careers and ignite positive change.
BIMA (the Boston Interactive Media Association) serves a vibrant community of like-minded professionals from agencies, brands, publishers, and ad-tech companies with business interests in the New England market.
For nearly 30 years, the Chamber’s Women’s Network has connected female professionals of all background and career levels. Today, our Women’s Network is the largest in New England, strengthening the professional networks of women each year.
The Massachusetts Apprentice Network convenes employers, training providers, and talent sources interested in developing and implementing apprenticeship programs in occupations across industries and statewide in fields such as tech, advanced manufacturing, healthcare, financial services, and more.
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Quality Interactions is a multi-pronged platform providing online cultural competency training for healthcare organizations to improve patient safety and health outcomes.
What is the mission of Quality Interactions?
Healthcare disparities are a well-documented and costly reality, accounting for 30% of direct medical expenditures. Hospitals and health plans are changing their policies and reimbursement practices to address racial and ethnic differences in health outcomes. Studies show improved communications between patients and health providers reduces costs by 5%.
What is the story of your company?
QI’s portfolio of over twenty five eLearning courses prepare health-care professionals to anticipate and navigate common cross-cultural issues that contribute to healthcare disparities. QI eLearning is a scalable, economical training model that is supported by assessment tools, consultations, leadership training, and an online resource site. Our products are based on the renowned research of our three co-founders and utilize actual patient cases that apply concepts to on-the-job scenarios.
How did the company get started?
Company co-founders Dr. Joseph Betancourt, Dr. Alexander Green, and Dr. J. Emilio Carrillo are internationally recognized experts in the field of health disparities. Together, they combined their knowledge to our content development process. Their research and evidence based products offer our users an interactive and engaging learning experience.
What have been your major successes?
We are proud of our client roster which includes hospitals, health plans, pharmaceutical companies, and medical schools across the country.
What are some challenges you have faced as you grew your business?
All businesses have challenges, we are no different. Our goal is to expand and meet the evolving cultural competency requirements for pharmaceutical companies, retail pharmacies, and others within the healthcare industry.
What are your goals for Quality Interactions over the next five years?
We hope to grow our revenue by ten times within five years.
How do you plan on making a difference in the region?
Despite medical advances, costly health disparities continue to persist in the form of higher hospital re-admissions and medical errors. We aim to offer our training to more healthcare professionals in our region in order to improve patient experience, health outcomes, and reduce risks.
Why are you interested in the Pacesetters program?
This innovative program can extend the reach of our business development team. As part of the Pacesetters program we are able to build valuable new connections with companies who are seeking our products and services.
Have you done work with any of the Pacesetters?
I attended a special Pacesetter event featuring supplier diversity executives from companies within the Greater Boston area.
Our Pacesetters Initiative is a partnership of large and mid-sized Greater Boston Chamber member organizations who have committed to increase the number of contracts and dollars spent with local minority-owned businesses.
You can learn more about our Pacesetters Initiative here.