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          Join a timely conversation on Massachusetts’ housing affordability crisis and the policy tools needed to boost production. Featuring leaders from business, government, and research, this event explores what it will take to move housing forward across the Commonwealth.

          07/15/2026

          11:30am - 1:00pm

          Hybrid | Greater Boston Chamber of Commerce

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          Curated events and experiences for young adults in Greater Boston —built around community, culture, and connection. Join the Young Bostonians Collective.

          Read More
          Women’s Leadership Program

          Our Women’s Leadership Program enables you to take your leadership to the next level by arming you with the most in-demand leadership toolkit.

          Read More
          Massachusetts Apprentice Network

          The Massachusetts Apprentice Network convenes employers, training providers, and talent sources interested in developing and implementing apprenticeship programs in occupations across industries and statewide in fields such as tech, advanced manufacturing, healthcare, financial services, and more.

          Read More
          Boston’s Future Leaders

          Our Boston’s Future Leaders (BFL) program provides emerging leaders with a socially conscious and civically engaged leadership toolkit, as well as the opportunity to apply their knowledge through experiential assignments.

          Read More
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          The Chamber Foundation invites the business community to engage with Boston Public Schools leaders and their students to help build the future workforce.

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What Leadership Looks Like
Through AI Transformation

June 26, 2026 Sofia Depaz, Marketing Manager at the Boston Chamber of Commerce

The ongoing AI revolution is significantly influencing the region’s businesses, workforce, and economy. As the leading voice of the business community, the Chamber is dedicated to ensuring Massachusetts remains at the forefront of AI innovation both nationally and globally, cementing its role in this technological transformation.

The AI Advantage series brings together leaders from across industries and communities to explore the transformative potential of artificial intelligence. Through dynamic discussions, the series highlights how advanced technologies are reshaping the business landscape and regional economy. By leveraging its deep relationships and convening power, the Chamber drives meaningful dialogue by engaging the business community in addressing the daily impact of AI on both employers and employees and elevating understanding of AI’s evolving role in our region.

During our most recent installment, AI Advantage | Leading Through AI Transformation, hosted at Accenture and featuring panelists Karen Kelly of Launch by Lunch, Brett Leary of Accenture, and Bhaskar Chakravorti of Tufts University, the discussion centered on a critical question: What does leadership look like in an AI transformation?

Here are 5 key insights that emerged from the conversation:

1. AI agents are changing how work gets done

AI is evolving from a tool that generates content to agents that can understand intent, reason through problems, and take action. According to recent research from Accenture:

  • 74% of consumers would allow an AI agent to handle commerce-related tasks
  • 71% expect GenAI to influence at least half of their spending decisions within the next year

The pace of change isn’t slowing down. Leaders who wait for certainty may find themselves behind.

2. Adoption isn’t as simple as “young people embrace AI”

One of the more surprising discussions centered on how different generations perceive AI. Some younger users are intentionally limiting their AI usage due to concerns about its broader impact, while many older professionals are enthusiastically adopting AI to improve productivity.

The takeaway: avoid assumptions. Successful AI adoption requires understanding people’s motivations, concerns, and trust levels.

3. Leadership starts with leading by example

One idea that resonated deeply: leadership in an AI transformation is not fundamentally different from leadership during any other major change.

Leaders must:

  • Be willing to experiment first
  • Share what works and what doesn’t
  • Create safety for learning
  • Demonstrate responsible AI usage

If leaders aren’t willing to use the tools themselves, why should their teams?

4. The real challenge is building trust

Organizations need to build the “roads to trust” by creating clear guardrails, communicating transparently, and providing accessible education.

AI adoption accelerates when people understand not just how to use it, but why it matters.

5. AI should make us better at our craft, not replace it

AI can accelerate research, summarize information, coach presentations, analyze conversations, and automate routine tasks.

But expertise, judgment, critical thinking, and accountability remain human responsibilities.

The biggest takeaway

The most effective leaders won’t be those who know the most about AI technology. They will be the ones who can bring people along on the journey, clearly communicate the “why,” build trust, and help their teams see how AI can make them more capable, more creative, and more impactful.

AI isn’t just transforming businesses. It’s transforming leadership itself.

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