Let’s Create a Better Boston Together

If you’re looking to join a dynamic, collaborative team who is making a real impact in the Greater Boston region, you’ve come to the right place.

Our team reflects our diverse membership. We celebrate and embrace a variety of perspectives, backgrounds, and knowledge, while striving to create a more welcoming and inclusive city.

At the Chamber, you’ll develop critical professional skills, build a valuable network of business and civic leaders who are shaping our region, and help drive a set of goals and priorities that will continue to make Greater Boston the best place for all businesses and all people to thrive.
Come join a group of enthusiastic, creative minds who work hard every day to support our mission and our city.

Interested in Joining Our Team? Connect with us.

Loreen Watts
Loreen Watts

Senior Manager, HR & Operations

Greater Boston Chamber of Commerce

Job Openings

  • Senior Grants Manager

    The Senior Grants Manager will be responsible for overseeing the Greater Boston Chamber of Commerce’s Foundation fundraising efforts. They will employ critical thinking, sales, and research skills in their day-to-day work. The Senior Grants Manager will report to the Senior Vice President of Strategic Initiatives and Policy, and will collaborate with the programs, economic inclusion, policy, and finance teams. A key priority for this role will be to generate grant funding from various sources, such as private, community, and family foundations, as well as from government and other private sources. This person will need to think outside the box and proactively seek out opportunities that parallel the Foundation’s strategic goals. Strong sales leadership and persuasive selling skills are a requirement for this position.

    Apply Now
  • Member Services Coordinator

    Reports to: Senior Director, Member Services
    Date: January 2024


    Position Overview:

    The Member Services Coordinator will work as a relationship manager to engage the Greater Boston Chamber of Commerce’s members in various membership related initiatives. They will also support the overall retention and engagement efforts of the organization. This position was designed for someone with a strong background in client relationship management, and knowledge of the region’s business landscape. As the position contains a broad range of responsibilities, it requires an individual who is energetic, creative, strategic, and able to seamlessly move between various tasks throughout the day.

    In this role, the Member Services Coordinator will participate in the Chamber’s programs and events with high-profile representatives in the Boston business community. They will be responsible for managing relationships with members as assigned, as well as assisting in the daily operations of member retention. They will manage the department inbox and respond to inquiries, be responsible for database upkeep, and prepare materials for member meetings and ad hoc projects, as necessary. They will support the Chamber’s engagement initiatives to ensure members are utilizing their benefits, and that retention goals are being met.

    Responsibilities:

    • Manage Member services Email inbox and respond to all inquiries
    • Attend all Chamber events and committee meetings, and support Chamber staff as needed
    • Serve as a relationship lead for assigned corporate member accounts
    • Implement membership lifecycle to support engagement and retention efforts (includes phone calls, emails, invitation to events, and meetings)
    • Implement strategies to engage and retain members
    • Track and analyze member involvement and identify at-risk accounts
    • Work directly with the senior management team to assist with the preparation and materials for member-facing meetings
    • Produce (create, proofread, edit) department materials
    • Execute ongoing communications and emails to members
    • Continually monitor and maintain database records
    • Maintain updated Standard Operating Procedures for department
    • Exhibit deep understanding of Greater Boston business community
    • Support Member Services team as needed
    • Assist with other duties as assigned

    Education/Qualifications:
    • Bachelor’s Degree and/or 1-3 years of experience in customer service or member management
    • High attention to detail and superior time management skills
    • Experience with membership databases and reporting preferred
    • Extensive experience using MS Office Suite and other business software tools
    • Self-motivated, proactive, and able to thrive independently.
    • Excellent interpersonal skills with the ability to interact with both peers in a team, as well as with senior level executives
    • Excellent communication and presentation skills
    • Ability to multitask, prioritize, and complete projects across potentially competing objectives and timelines
    • Strong business ethics and values

    About Us:
    If you are looking to join a dynamic, collaborative team that makes a real difference in Greater Boston, look no further than the Greater Boston Chamber of Commerce. We work hard together with one purpose: to make Greater Boston the best place for businesses and people to thrive. At the Chamber, you will develop critical professional skills and interact with business and civic leaders who are shaping the future of our region.

    Since 1909 the Greater Boston Chamber of Commerce has sought to make Boston an epicenter of communication, collaboration, and celebration between businesses. Our mission is to be the convener, voice, and advocate of our
    diverse and collaborative membership who drive Greater Boston’s success. We believe that when business thrives, we all thrive.

    We do this by:
    • Creating connections between business leaders that cultivate meaningful professional relationships
    • Amplifying advocacy by informing the community on the most pressing issues facing our region
    • Shaping policies that elevate Greater Boston’s competitiveness in the region, nation, and world

    Salary: Starts at $55,000

    To Apply: Include your resume and a cover letter. Candidates may be asked to supply a writing sample at the time of an interview.

    **It is a company policy that all employees of the Greater Boston Chamber of Commerce be fully vaccinated. Proof of vaccination will be required prior to hiring.

    **This job requires you to be in the office a minimum of three days a week.

    Apply Now
chamber staff
chamber staff

Benefits of Working at The Chamber

The power of teamwork is more important today than ever, and in order to make a difference in our region, we need a team that is passionate, happy, and motivated. That’s why we take care of our employees in more ways than one.

Our Employee Benefits

We are proud to be an equal opportunity employer.

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