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04/28/2026
5:30pm - 7:30pm
Santander
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A concentrated, practice-driven virtual workshop series for today’s managers
Senior Director, Learning & Development
Greater Boston Chamber of Commerce
Date: Tuesday, March 17 Time: 9:30am - 12:00pm Conflict is inevitable — but when handled well, it can strengthen relationships and improve team performance. This module gives managers a grounded understanding of how conflict develops, what drives it, and how to recognize early warning signs before issues escalate. Participants learn practical strategies for resolving conflict constructively and practice communication techniques that promote collaboration, reduce defensiveness, and build trust. The focus is on transforming conflict from a source of tension into an opportunity for alignment and connection.
Date: Thursday, April 2 Time: 9:30am - 12:00pm Effective supervision is not one-size-fits-all. This module helps managers understand their supervisory role and develop the flexibility required to support a diverse team. Participants explore their natural supervisory style, learn how to assess what individual staff need to thrive, and practice adjusting their approach to match different situations and challenges. The session also emphasizes the value of purposeful one-on-one meetings, offering strategies for conversations that move beyond task updates and foster real growth, clarity, and accountability. This module helps managers understand their supervisory role and develop the flexibility required to support a diverse team.
Date: Thursday, April 16 Time: 9:30am - 12:00pm Strong decision making is a hallmark of effective leadership. This module introduces managers to the elements that make organizational decisions successful, including mission alignment, stakeholder engagement, and clarity of impact. Participants examine how bias can influence group decisions and learn strategies to reduce its effects. Through an inclusive decision-making model, managers practice facilitating participation, weighing diverse perspectives, and guiding teams toward decisions that are both equitable and strategically sound.
Choosing to register for the full Management Crash Course series offers participants the best value, with discounted pricing that makes it more cost‑effective than enrolling in individual workshops. Beyond the savings, completing all three modules provides a cohesive learning experience that builds a stronger, more integrated supervisory skill set. Participants who finish the full series will also earn a Certificate of Completion, a formal recognition of their commitment to developing modern, effective management practices.
Human Resources Consultant and Trainer, TSNE
Principal and Lead Consultant, Change for Good Coaching and Consulting
CEO and Founder, Unscripted Consult
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