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          Maximize Your Membership 2022

          This is an opportunity to meet the Chamber staff as you learn how to leverage your Chamber benefits to meet your goals through our offerings.

          06/02/2022

          2:00pm - 3:30pm

          Greater Boston Chamber of Commerce

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          2022 Government Affairs Forum: Attorney General Maura Healey, Commonwealth of Massachusetts

          Attorney General Maura Healey, the People's Lawyer, joins us for her annual address to the Chamber membership.

          06/07/2022

          7:45am - 9:00am

          Seaport Hotel

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          Events
          MITX: Networking Event

          Join us for the fist in-person MITX event of the year! Come and network with people in the tech and innovation industry.

          06/08/2022

          5:00pm - 8:00pm

          Sam Adams Taproom

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        • Boston’s Future Leaders

          Our Boston’s Future Leaders (BFL) program provides emerging leaders with a socially conscious and civically engaged leadership toolkit, as well as the opportunity to apply their knowledge through experiential assignments.

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          Inclusive Managers

          This four-part leadership development series, presented in partnership with Bentley University, equips participants with the essential skills and competencies to lead diverse teams in inclusive and equitable ways.

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          Transformational DEI Certificate

          We are now recruiting for our 2022 Spring DEI cohort! We hope you’ll join us in our mission to increase DEI fluency and change in the Boston business community – starting with you.

          Read More
          Women’s Leadership Program

          Our Women’s Leadership Program enables you to take your leadership to the next level by arming you with the most in-demand leadership toolkit.

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          Economic Inclusion

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          Network
          Pacesetters

          We are developing an ecosystem of corporations and partners with the influence and buying power to transform economic inclusion for minority business enterprises (MBEs).

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        • ...
          Events
          2022 Fierce Urgency of Now Festival

          The Fierce Urgency of Now Festival brings Boston’s diverse young professionals together with business leaders, organizations and their peers to build connection, advance careers and ignite positive change.

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          City Awake

          City Awake empowers young professionals in a variety of ways that encourages these rising leaders to stay invested in the region’s future success.

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          BIMA

          BIMA (the Boston Interactive Media Association) serves a vibrant community of like-minded professionals from agencies, brands, publishers, and ad-tech companies with business interests in the New England market.

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          Women’s Network

          For more than 25 years, the Chamber’s Women’s Network has connected female professionals of all background and career levels. Today, our Women’s Network is the largest in New England, strengthening the professional networks of women each year.

          Read More
          MITX

          Through MITX (the Massachusetts Innovation and Technology Exchange), we’re building valuable connections between the people and ideas behind technology and its impact on the future of customer experiences, all to create a community that’s finding tomorrow’s solutions together.

          Read More
          Pacesetters

          We are developing an ecosystem of corporations and partners with the influence and buying power to transform economic inclusion for minority business enterprises (MBEs).

          Read More
          Small Business

          We support small business through public policy initiatives, events designed to connect small businesses in Greater Boston to their peers and established business leaders, professional development offerings, and free small business advising.

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Bostonchamber
Bostonchamber
  • Events
        • Events

          • Overview
          • Events Calendar
          • Chamber Awards
        • ...
          Events
          Maximize Your Membership 2022

          This is an opportunity to meet the Chamber staff as you learn how to leverage your Chamber benefits to meet your goals through our offerings.

          06/02/2022

          2:00pm - 3:30pm

          Greater Boston Chamber of Commerce

          arrow-go
          Read More
        • ...
          Events
          2022 Government Affairs Forum: Attorney General Maura Healey, Commonwealth of Massachusetts

          Attorney General Maura Healey, the People's Lawyer, joins us for her annual address to the Chamber membership.

          06/07/2022

          7:45am - 9:00am

          Seaport Hotel

          arrow-go
          Read More
        • ...
          Events
          MITX: Networking Event

          Join us for the fist in-person MITX event of the year! Come and network with people in the tech and innovation industry.

          06/08/2022

          5:00pm - 8:00pm

          Sam Adams Taproom

          arrow-go
          Read More
  • Learning & Development
        • Learning & Development

          • Overview
          • Call for Nominations
          • Resources
        • Boston’s Future Leaders

          Our Boston’s Future Leaders (BFL) program provides emerging leaders with a socially conscious and civically engaged leadership toolkit, as well as the opportunity to apply their knowledge through experiential assignments.

          Read More
          Inclusive Managers

          This four-part leadership development series, presented in partnership with Bentley University, equips participants with the essential skills and competencies to lead diverse teams in inclusive and equitable ways.

          Read More
          Transformational DEI Certificate

          We are now recruiting for our 2022 Spring DEI cohort! We hope you’ll join us in our mission to increase DEI fluency and change in the Boston business community – starting with you.

          Read More
          Women’s Leadership Program

          Our Women’s Leadership Program enables you to take your leadership to the next level by arming you with the most in-demand leadership toolkit.

          Read More
  • Economic Inclusion
        • Economic Inclusion

          • Overview
          • Economic Inclusion Committee
          • Fierce Urgency of Now Festival
          • Pacesetters
          • Resources
        • ...
          Page
          Economic Inclusion

          arrow-go
          Read More
        • ...
          Network
          Pacesetters

          We are developing an ecosystem of corporations and partners with the influence and buying power to transform economic inclusion for minority business enterprises (MBEs).

          arrow-go
          Read More
        • ...
          Events
          2022 Fierce Urgency of Now Festival

          The Fierce Urgency of Now Festival brings Boston’s diverse young professionals together with business leaders, organizations and their peers to build connection, advance careers and ignite positive change.

          arrow-go
          Read More
  • Policy & Impact
        • Policy & Impact

          • Overview
          • Leadership Councils
          • Amicus Advisory Board
        • GET INVOLVED IN OUR POLICY FOCUS AREAS

          Business Climate

          Read More
          Climate & Energy

          Read More
          Health Care

          Read More
          Housing & Development

          Read More
          Talent

          Read More
          Transportation

          Read More
  • Our Networks
        • GBCC’s Networks

          • Overview
        • OUR NETWORKS

          City Awake

          City Awake empowers young professionals in a variety of ways that encourages these rising leaders to stay invested in the region’s future success.

          Read More
          BIMA

          BIMA (the Boston Interactive Media Association) serves a vibrant community of like-minded professionals from agencies, brands, publishers, and ad-tech companies with business interests in the New England market.

          Read More
          Women’s Network

          For more than 25 years, the Chamber’s Women’s Network has connected female professionals of all background and career levels. Today, our Women’s Network is the largest in New England, strengthening the professional networks of women each year.

          Read More
          MITX

          Through MITX (the Massachusetts Innovation and Technology Exchange), we’re building valuable connections between the people and ideas behind technology and its impact on the future of customer experiences, all to create a community that’s finding tomorrow’s solutions together.

          Read More
          Pacesetters

          We are developing an ecosystem of corporations and partners with the influence and buying power to transform economic inclusion for minority business enterprises (MBEs).

          Read More
          Small Business

          We support small business through public policy initiatives, events designed to connect small businesses in Greater Boston to their peers and established business leaders, professional development offerings, and free small business advising.

          Read More
  • Membership
        • Membership

          • Overview
          • Membership Benefits
          • Membership Levels
          • Member Stories
          • Request a Meeting
          • Join Today
        • Our Impact
        • About Us
          Our Impact

          Explore our mission and values to better understand how we are leading the business community forward.

        • Membership Directory
        • Membership Directory
          Not sure if you’re a member?

          Our member directory is your resource to discover, connect, and engage with Boston’s businesses from every industry and sector.

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Inclusive Managers Certificate

Managers account for at least 70% of the variance in employee engagement scores.

Goals

  • Build trust and influence in your organization
  • Cultivate synchrony with your diverse teams to set direction
  • Develop strategies for leading up, down, and across
  • Leverage conflict and diversity of thought to maximize team performance and innovation
  • Create and maintain a culture of inclusivity in your team

Details

  • May 1, 2023 - May 25, 2023
  • 3 Weeks
  • 6 hours commitment/week
  • Online
  • $500/person
Stay Up to Date

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  • Overview
  • Outcomes
  • Testimonials
  • Schedule
TOYL
TOYL

Program Overview

This four-part leadership development series, presented in partnership with Bentley University, equips participants with the essential skills and competencies to lead diverse teams in inclusive and equitable ways.

Program Outcomes

  • 90% plan to use what they learned in the next 90 days
  • 85% have actionable strategies to use their personal power for influence
  • 83% feel more confidence giving feedback and coaching employees
  • 81% have expanded their ability to apply the best tactics to resolve conflict
  • 87% can employ emotional intelligence for synchrony
  • 85% say the instructors were knowledgeable and effective
  • 83% have actionable skills to lead diverse and inclusive teams
  • Your employees learn actionable DEI tools and techniques that they can implement within the first 90 days at your organization
  • Your employees walk away with strategies and lessons to build more equity and inclusion at your organization
  • Your employees positively represent your business or organization as authentic and inclusive leaders
  • Your employees develop skills for leading more equitable and diverse teams

“This training was so excellent and engaging and I thoroughly enjoyed every session. The instructors were knowledgeable and interesting and I learned so much!”

Program Participant

“The breakouts were my favorite part and I loved meeting the other participants and practicing our skills!”

Program Participant

“My break out sessions were amazing, hearing the successes and challenges of my peers was both encouraging and insightful.”

Program Participant

Session Schedule

  • Session 1: Leading with Emotional Intelligence

    Today's leaders face new opportunities, as well as new challenges. In order to succeed, leaders must move away from the mindset that has made them effective as individual contributors and focus on harnessing the talents of others. This shift in mindset proves particularly critical when attempting to lead in times of complexity or even crisis. Trusted leaders ground themselves, and then establish synchrony with their followers. In this session, we will explore the difference between “managing” and “leading” your group, and delve into some foundational competencies critical to leading effectively. We will examine considerations and opportunities for leaders to apply the Resonant Leadership model in their work with teams and coworkers. Participants will have the opportunity to self-evaluate how they are connecting with their stakeholders, and themselves, to best position themselves to lead in this unprecedented time and in complex situations going forward.

  • Session 2: Leveraging Personal Power to Influence Across the Organization

    In today’s matrixed environments, success in management often requires the ability to influence across an organization without formal authority to ensure cooperation and coordination across departmental boundaries. In this session, participants learn how to assess organizational power and influence dynamics, assess their own reach and influencing potential, and explore effective ways to build personal power sources over their careers. Participants learn about a variety of influencing skills and strategic relationship building strategies that enhance personal power and influence, regardless of role or tenure. From here, we will explore how to then reframe their influencing skills specifically as it applies to managing up and managing key stakeholders. Participants will receive actionable tips to approach difficult conversations, make the most of meeting times and accept feedback.

  • Session 3: Leading through Conflict

    Conflict is a natural and healthy part of any organization and is even more prevalent in diverse organizations with multiple perspectives. When approached productively, conflict can lead to a greater understanding of problems, improved processes, and more innovative solutions. However, many managers approach professional conflict with trepidation. During this session, participants will gain an understanding of different conflict styles and learn which style they personally gravitate towards.

    The group will explore the different types of conflicts that arise in organizations and discuss the benefits and drawbacks of each conflict style, given the situation. At the end of the session, participants will learn to approach conflict scenarios with greater confidence and have the awareness to select the conflict approach that will lead to effective and productive conflict resolution.

  • Session 4: Optimizing the Performance of Others

    Leaders often assume that their followers share the same motivations and values as themselves. When confronted with the reality that they are managing people who are different in various ways, including identity, previous personal and professional experiences, and work preferences, they quickly realize that management is about driving the performance of others.

    Managers who want to drive high performance and develop employees who are not meeting expectations can use feedback and coaching behaviors to help their employees succeed. This session begins with inviting managers to engage in self-reflection about their identities and to uncover their unconscious bias to help them facilitate the development of others while connecting their lived experiences to their managerial role. Participants will then use real-life management scenarios to learn an inclusivity-informed and employee-centered approach to feedback and coaching - including how to create a culture of feedback and coaching to prevent poor performance, meet employee development gaps, and energize employees’ intrinsic values and motivation.

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